Main Number: 866-385-9281 (Toll-Free)   |   St. Louis Office: 866-385-9281, Press 3   |   Email: help@frbfcu.org   |   RTN/ABA #: 254074581

Make a Payment

Fast. Secure. Convenient.

Making your FRB Federal Credit Union loan payment has never been easier! With our Make a Payment service, you can quickly make a payment on your eligible FRBFCU® loan using a debit card, credit card, or ACH transfer from another financial institution without logging into Digital Banking.

Whether you’re at home or on the go, you can securely make your payment in just a few minutes.

Notice: A $6.99 fee applies to use this service.

Benefits

Fast, secure online payments

No need to log into Digital Banking

Pay using a debit card, credit card, or ACH transfer

Available 24 hours a day, 7 days a week

Convenient for members making payments on eligible loans

Mobile-friendly and easy to use

How It Works

  1. Click the Make a Payment button
  2. Verify your identity and loan information
  3. Choose your payment method
  4. Enter your payment amount
  5. Review and submit your payment
  6. Receive confirmation that your payment has been successfully processed

Eligible Loan Types

Make a Payment can be used for most FRB Federal Credit Union consumer loans, including:

  • Auto Loans
  • Personal Loans
  • Motorcycle Loans
  • Boat & RV Loans
  • Share Secured Loans
  • Certificate Secured Loans
  • Other Eligible Consumer Loans

Please note that some loan types may not be eligible for online payment.

Frequently Asked Questions

What is Make a Payment?

Make a Payment is FRB Federal Credit Union’s secure online payment service that allows you to make payments on eligible consumer loans without logging into Digital Banking.

Do I need to be enrolled in Digital Banking?

No. You can make a payment without logging into your online banking account.

What payment methods are accepted?

You can pay using any of the following from another financial institution:

  • A debit card
  • A credit card
  • An electronic transfer (ACH)

Can I make a payment from another bank?

Yes. You can securely make payments using an eligible checking or savings account from another financial institution through an ACH transfer.

Is there a fee to use Make a Payment?

Yes, there is a $6.99 fee to use this service. Applicable convenience fees will be disclosed before you complete your transaction.

Can I opt-out of Make a Payment?

Yes, you can opt-out at any time by texting “STOP.”

Can I schedule recurring payments?

Payment options available through Make a Payment will be displayed during the payment process. If recurring payments are available for your loan, you’ll have the option to set them up.

Is my payment secure?

Yes. Make a Payment uses secure encryption and payment technology to help protect your personal and financial information.

Can I make payments at any time?

Yes. The service is available 24 hours a day, 7 days a week, although payment processing times may vary depending on when your payment is submitted.

What if I need help making my payment?

Our team is happy to assist you. Please contact FRB Federal Credit Union during normal business hours at help@frbfcu.org if you have questions or experience any issues while making your payment.

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2001 Constitution Avenue, NW Washington, DC 20551
Phone: 866-385-9281
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