DC Main Office: 866-385-9281 (Toll-Free) St. Louis Branch: 314-444-8904 | Hours: Monday - Thursday from 8:30 ET to 3:30 ET, Friday from 10:00 ET to 3:30 ET.
DC Main Office: 866-385-9281 (Toll-Free) St. Louis Branch: 314-444-8904 | Hours: Monday - Thursday from 8:30 ET to 3:30 ET, Friday from 10:00 ET to 3:30 ET.

Card Information

Visa® Debit Card

  • To activate your debit card or change your PIN, call 800-992-3808
  • To report a lost or stolen debit card: call 800-423-7503
  • To dispute a transaction, call 800-423-7503
  • Sign up for rewards at UChooseRewards.com
  • Surcharge free ATM networks
  • Debit card limits:
    • ATM withdrawals: $610 per day, subject to your available funds.
    • Point of Sale: $1,500 per day

Visa® Credit Card

  • To activate your credit card, call 800-992-3808
  • To report a lost or stolen credit card: call 800-423-7503
  • To dispute a transaction, log into online banking, click “credit card”, and follow the instructions in EZCard.
  • You are automatically enrolled in cash-back rewards, which will post to your account every quarter

 

Apple Pay®, Google Pay® & Samsung Pay®

Pay the fast, easy & secure way by adding your FRBFCU® Debit & Credit Cards to your digital wallet of choice! All FRBFCU® Debit & Credit Cards are now digital wallet enabled.

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Main Phone: 866-385-9281 / AudioTeller: 844-315-7624
2001 Constitution Avenue, NW Washington, DC 20551
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