Main Number: 866-385-9281 (Toll-Free) | St. Louis Office: 314-444-8904
Main Number: 866-385-9281 (Toll-Free) | St. Louis Office: 314-444-8904

Card Information

Visa® Debit Card

  • To activate your debit card or change your PIN, call 1-800-992-3808
  • To report a lost or stolen debit card, call 1-800-554-8969
  • To dispute a transaction, call 1-866-385-9281, Option 5
  • Sign up for rewards at UChooseRewards.com
  • Surcharge free ATM networks
  • Debit Card Limits:
    • ATM withdrawals: $610 per day, subject to your available funds
    • Point of Sale: $1,500 per day

Visa® Credit Card

  • To activate your credit card, call the activation number on the new card or activate the card on EZCard.
  • To report a lost or stolen credit card, call 1-800-325-3678.
  • To dispute a transaction, log into online banking, click “credit card”, and follow the instructions in EZCard.
  • You are automatically enrolled in cash-back rewards, which will post to your account every quarter.

 

Apple Pay®, Google Pay® & Samsung Pay®

Pay the fast, easy & secure way by adding your FRBFCU® Debit & Credit Cards to your digital wallet of choice! All FRBFCU® Debit & Credit Cards are now digital wallet enabled.