Don’t you love it when you go into a local business and the manager greets you by name? Asks about your vacation, your kids, your grandkids? You both share a laugh or two. Or maybe you had an issue, and you really needed their help? And they took the time to listen and figure out how to help. Remember that feeling of relief?
The FRBFCU® is your local, go-to, financial institution. We only serve the people of the Federal Reserve, CFPB, and your families. We know you, we care about you, we will take the time to figure out how we can help. Your call won’t be routed to some anonymous call center somewhere, and you won’t get a text from a bot. We love to hear how you are doing, and we will help in any way we can!
Prefer to bank on your phone or computer? We do, too. So convenient and easy. But sometimes, you just need to reach a real person. The big banks have just gotten too big to be personal. With us, you get the convenience of a big bank, and the personal service of a local business.